Privacy Policy
Last updated: 23 September 2026
This page explains, in plain terms, what information UrbanFix collects when you use our website and app, and how we use it. This is placeholder policy text — please have it reviewed by a legal professional before relying on it for a live business.
Information we collect
When you create an account, book a service, or contact support, we collect the details you provide directly — such as your name, phone number, email address, and service address — along with booking history and any messages you send us.
How we use it
We use this information to create and manage your account, connect you with service providers, process bookings, send booking-related updates (including over WhatsApp or SMS where you've provided a number), and improve our services.
Sharing with service providers
To fulfil a booking, we share the details necessary to complete the job (your name, service address, and contact number) with the provider assigned to that booking.
Your choices
You can review and update your account details at any time, and you can ask us to delete your account and associated data by contacting us using the details below.
Contact us
Questions about this policy can be sent to support@urbanfix.in, or by mail to Jhankar Road, Near Vaishno Mata Mandir, Goyla Dairy, New Delhi – 110071, India.